FAQ

All the answers to your questions in one place.

How does the Fireworld Controller spy software work?


FIREWORLD Controller is an integrated man-in-the-middle type system.
You have 2 PCs – the one that is being controlled / monitored, and yours, which is doing the controlling / monitoring. Each of them communicates with the other via the FIREWORLD servers, which means that your PC will never be in direct contact with the PC being monitored.
You send your instructions to the remote PC via the FIREWORLD servers, and the remote PC receives them via the FIREWORLD servers. All access to the Keylogger, Spy-Bot and Password Recovery files is done remotely from your PC.

In concrete terms ?


The Controller consists of 2 programs, one that will be used on your PC (Main) and will allow you to spy on* and control other computers, and an invisible client program (the Client), which will run on the remote PC.
This second program is totally undetectable; you can even use it for espionage purposes (within the limits of the laws which are in force in your country).

Spying with Controller: Windows / Android compatibility?


FIREWORLD Controller Main (the program you use to monitor and control computers in real time) can be used on Microsoft Windows® or on an Android system, for example from a smartphone.
The invisible client program (the Client), which runs on the PCs being controlled, is only available on Windows.

In summary, you can control and monitor a remote PC * from another Windows PC or from an Android device.


What are the main differences between the FREE and PRO versions ?


You will find below the main differences between the FREE and PRO versions.

FREE & PRO


  • Basic System Commands
  • Session information
  • Hardware information on the computer
  • Real-time viewing of the remote user's activity
  • Getting the remote PC to talk with Speech Engine
  • Controlling the CD drive! ;)
  • Sending any text to the clipboard
  • Controlling the printers connected to the remote PC

PRO ONLY


  • Priority service availability
  • Remotely closing any program
  • Native Spy-bot (records everything the remote user does)
  • PassW (retrieves the passwords stored in browsers)
  • Keylogger (records everything the user types with the keyboard)
  • Blocking remote programs permanently
  • Blocking & unlocking the mouse
  • Remotely opening any URL
  • Total blackout of the remote screen
  • Remote screenshots, webcam shots, audio recordings
  • Sending & running any program remotely
  • IP, location options and more

FREE & PRO


  • Sending any file to the remote desktop
  • Sending & playing any sound remotely
  • Controlling the taskbar
  • Sending popup messages
  • SafeMode option
  • Controlling processes
  • Instantly reducing all the open windows
  • Controlling the volume
  • Interacting with certain BIOS features

Will I have to restart Controller Client manually each time the remote PC is restarted?


FIREWORLD Controller Client is a persistent background program. This software ensures that you can remotely control and spy on your PCs invisibly, for as long as you wish. You do not need to restart it after the remote PC shuts down or restarts.
The Client starts automatically with the system.

Where can I find a detailed list of all the instructions available in Controller?


To enable you to control and spy on a PC remotely, Controller comes vith a large amount of possible instructions. Don’t worry, we have enumerated and detailed each of these instructions in a dedicated page. You will find it here.

How do I uninstall Controller Client from a PC ?


It is very simple to uninstall the Controller Client remotely. From your Controller Main interface, send the command "uninstallcontrollerclient" to your client computer to remove Controller Client.

I have the PRO version, but I’m getting nothing back from the Spybot or Keylogger


Disable the antiviruses on the client PC concerned. The Controller Client module may be detected as a virus and its functionalities blocked.

If this does not resolve the issue, Controller Client may have been deleted by the antivirus, in which case you will have to reinstall it with the antivirus permanently disabled.
If you have not installed any antivirus software, make sure that Windows Defender is also disabled.

When I try to install Controller Client on a computer, nothing happens. Why ?


Check that the computer is connected to the Internet.

If the PC is properly connected, the other reason for the problem is that you or someone else has already installed Controller Client on that computer.
For example, if you have installed Controller Client on a computer and you subsequently attempt to use another UserID to reinstall it without first having uninstalled it via your control panel with the same UserID that was used for the installation, it will not work.

Why are your rates so low ?


At FIREWORLD, as experts in remote computer monitoring and PC spy software, we believe in the values of sharing.
Unlike other companies in the industry which focus on profits and offer poorly designed products that only half work, we base our strategy on our reputation with the users.
In addition to the free version of our software, this enables us to offer prices which are sometimes 10 times cheaper than those of our competitors who have the least respect for their customers. We frankly despise this kind of practice, which for us is a form of racketeering.

We want to enable everyone to use our software, whatever the level of their computer skills and their financial means.

Is the FIREWORLD Controller spy software safe?


It is essential for remote control and spy software to be secure - you do not want to run the risk of anything being traced back to you, do you! - For this reason, we are constantly working on improving Controller’s reliability. Your communications are secure.
So yes, FIREWORLD Controller is safe.

* Using the product for espionage purposes is illegal and potentially exposes you to criminal penalties. It is the responsibility of the user of FIREWORLD Controller to make sure that his use of it complies with all the laws in force in his own country and with those of the country in which the software is being used. In particular, it is forbidden to use the software for purposes which may be deemed as underhanded and without the knowledge of the person executing Controller Client on his device. If you are in any doubt, consult your lawyer before using our products. Please read the Liability section for more details.